Petstreetmall.com Website Review & Ratings + Pet Street Mall Coupons
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Petstreetmall.com Website Review & Ratings + Pet Street Mall Coupons

Pet Street Mall: Products & Services

Pet Street Mall is a company that sells a large variety pet supplies. They offer items such as pet crates, pet beds, bones and treats, feeders and waterers, grooming, medications, gates, cages, air purifiers, scratching posts, strollers, toys and more. They offer products for cats, dogs, birds and other small animals.

Pet Street Mall: Company Background

Pet Street Mall was founded in 2001. Their headquarters is located in Tampa, FL. Pet Street Mall is a company that offers items to help make your life and your pet's life memorable, comfortable, enjoyable and fun. Customer service is available Monday through Thursday from 9am to 11pm and Friday to Sunday from 9am to 7pm Eastern Time.

Pet Street Mall: Customer Feedback & Reviews

There are mixed reviews for Pet Street Mall. Some customers are not happy with customer service and the quality of the items. One customer said, "I returned a purchase made from this company and was treated very poorly. The item came with free shipping and I paid for the return postage. The company deducted the original shipping charge from the credit and charged a 20% restocking fee even after the return was discussed with the customer service rep who assured me there would be no restocking fee. The customer service rep was slow to reply and the credit required numerous phone calls. Not what I would call an experience to instill confidence in a seller."

Other customers are happy with the shipping times, the quality of the items, and the customer service. One customer said, "Terrific prices, and very fast shipping. They had a good special on dog containment fences, the best prices on the web that I could find. Plus they shipped free, and I received it (across the country) in less than a week."

Pet Street Mall: Business Credibility & Trustworthiness

Pet Street Mall is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Pet Store Mall a rating of B+. They have had 18 complaints in the past 3 years and 5 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with the products or services.

Pet Street Mall: Website Popularity & Google Ranking

Alexa traffic ranker shows Pet Street Mall ranks 179,904 globally and 60,411 in the United States. They have a reputation of 3,923 sites linking in. The average visit to the site is about 5 minutes, with 67 second page views. The most frequent users are females between the ages of 55-64 with no children or college educations.

Google PageRank gives Pet Street Mall a rating of 0 out of a possible 10 points.

Pet Street Mall: Social Media Presence

Pet Street Mall has a Facebook page with 494 likes. They offer tips, photos and articles on this page. They have a Twitter with 16 followers. They do not offer any other social media pages at this time. They do offer a weekly newsletter. This is not something a customer must sign up for, it is just on the website.

Pet Street Mall: Website Security & Safety

Pet Street Mall is a Go Daddy verified and secured website. They offer 256 bit SSL (Secure Socket Layer) encryption. This means all personal information is encrypted before it is transmitted over the internet.

Pet Street Mall reserves the right to share personal information with their affiliates.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Pet Street Mall: Pricing & Packages

Pet Street Mall is priced averagely for the products that they sell. When comparing Pet Street Mall to other companies that sell the same products, I found that Pet Street Mall was cheaper than most other companies for the same items. They also offer free shipping on orders over $50, which some other companies may not offer.

Pet Street Mall: Shipping Rates & Policies

Pet Street Mall offers free shipping to the 48 continental United States on orders of $50 or more. They offer ground shipping which takes about 2-7 business days. They also offer Second Day Air. All shipping costs are dependant upon items purchased, shipping address and shipping method chosen.

There is an additional freight charge added to any orders outside of the 48 continental United States.

Pet Street Mall: Payment Methods Accepted

Pet Street Mall accepts payments via credit card (Visa, MasterCard, American Express and Discover) and gift certificates. They do not have any other payment methods available at this time. They do not offer any layaway or Bill Me Later options. All items must be paid in full at the time of purchase.

Pet Street Mall: Returns, Refunds & Exchange Policy

Pet Street Mall will accept returns for unwanted, damaged or defective merchandise on most products for up to 30 days of invoice date. There are some items such as dog fences, training collars and bark collars that have 60 days for return. All returns must include an RMA (Return Merchandise Authorization) number. All returns are subject to a 20% restocking fee. The customer is responsible for return shipping.

Pet Street Mall: Product images & screenshots
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